Shipping policy
Shipping Policy
Last Updated: June 29, 2026
Free Shipping to the UK
We are pleased to offer free standard shipping on all orders to the United Kingdom. No additional shipping fees will be charged at checkout for UK deliveries.
Processing Time
All orders are processed within 1–3 business days after payment has been successfully received.
Shipping Time
Estimated delivery time is 5–8 business days. Delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, holidays, or carrier delays.
Shipping Delays
Although we aim to deliver every order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control. Delivery dates are estimates and are not guaranteed.
If your order has not arrived within 21 business days after shipment, please contact us at lumiearsw@gmail.com, and we will investigate the shipment and work to resolve the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. AurioEar is not responsible for orders that cannot be delivered due to incorrect or incomplete shipping addresses provided by the customer.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at lumiearsw@gmail.com as soon as possible. We will work with the shipping carrier to find a suitable resolution, including a replacement or refund where appropriate.
Contact
If you have any questions regarding your order or our shipping policy, please contact us:
AurioEar
Email: lumiearsw@gmail.com
WhatsApp: +46 762931590